FAQs
Frequently Asked Questions. Here are some common questions about Shared Option and our Private Shuttle Transfer Services.
What is the Shared Option?
The SHARED OPTION is an innovative booking system that will give you the opportunity to take advantage of our exclusive and professional transportation services to unique and unparalleled fares. Only through our shared reservation service you can get to pay a transfer for two people from Rome to Civitavecchia, at a charge of € 60.
For us to share the Shuttle Luxury also means sharing a discount on booking. Initially we guarantee the reservation of your transfer to cheaper fares on the market, if you can share with other customers booking on our website, you will receive an additional discount of up to 30% of the fare. Proceed immediately with your booking and check in real time if you switch from SHARED OPTION going to add your reservations to one or more previous users creating immediately a discount ranging from 20% to 30% of the fare.
If otherwise, you were the first book on that day, in that time slot and to those destinations, proceed with the confirmation of service at the cheapest price you can find on other sites and if you then add one or more users, we will notify you by mail, you get discount. In the worst of the possibilities you will pay the lowest fare ever! Remember that SHARED OPTION snaps with each individual reservation regardless of the number of people.
Can I choose destinations other than those shown on the website?
Absolutely, our drivers are able to take you to any destination, please  contact us to get cost information.
How do I pay for my booking?
You don’t have to anticipate any sum, you will pay directly to the driver in place.  If you want to prepay service you can pay online through PayPal.
Can I suggest to a friend met on the road to join the service I have booked?
Yes you can and in this way you both will enjoy the discount for the sharing of booking.
Why we have the best rates?

Shared Shuttle guarantees the reservation of your transfer to cheaper market fares, than thanks to an innovative booking system called SHARED OPTION if you manage to share transfer by other customers of our site, you will receive an additional discount. If otherwise, you were the first book on that day, in that time slot and to those destinations, proceed with the confirmation of service at the cheapest price you can find on other sites and if you then add one or more users, we will notify you by mail, you get discount. In the worst of the possibilities you will pay the lowest fare ever!!! For us to share the Shuttle Luxury also means sharing a discount on booking.

Why to choose Shared Shuttle?
1. Best price in the industry 2. Save time, money and fatigue 3. No hidden fees 4. We have the authorization to get under the ship 5. No pay in advance 6. Only luxury cars 7. Immediately quote … and more , only for Shuttle service 8. Automatic discount for every reservation shared 9. Discount possible even after you have booked 10. Book early and before you can increase the discount. No waiting, click the “Calculate the amount” button and see your estimate instantly
How does the Private Transfer service work?
The private transfer service is a pre-booked service that you can arrange online in advance of your trip.Once you have made your booking you need to print off the booking voucher and make sure to bring it with you that day. The booking voucher also has important instructions that you will need to read carefully. Your driver will be waiting to greet you at your specific arrivals gate on the day of your arrival. He will wait for you even if you flight is delayed and he will identify himself at the gates with a card with your name on it. You will then be escorted to your private waiting car and he will assist you with your luggage. You will then be chauffeured in an air condition, comfortable car (or minivan depending on the size of your group) to your destination. Your driver will also help you with your bags.
When would you recommend a Private Transfer service?
The advantage of a private transfer is that everything can be arranged in advance of your trip so you can have peace of mind. Even if there is a public transport strike or a taxi strike your private transfer will still operate as normal giving you no other thoughts, and the maximum relax for you to start your holiday off on a good note. With a private transfer you will experience a more personalised service making the entire transfer, from beginning to the end,an enjoyable and pleasant experience. This is the service with the greatest comfort. We offer all our experience for the transfer. An excellent solution for business trips and leisure travel.
What is Shuttle Service (door to door transfer)?
Shared door to door shuttle transfer (also called as „door to door shuttle” or „shuttle transfer”) is the most cost-effective way of a transfer from an airport or port to your hotel. If you book this service, you will travel together with other passengers who will be transferred or picked up from different hotels on the way. It can also happen that you’ll have to wait up to 30-40 minutes at the airport for other passengers arriving with different flights or ships. Most shuttle transfer vehicles are 8 seater, like Mercedes Vito and Viano, Opel Vivaro, Renault Trafic, etc. Shuttle transfer is the best choice for those who wish to travel low cost and comfortably, and who want to avoid the hassle of using the public transport. The service is cheap,and professional. The shuttle service of Civitavecchia is allowed to reach the cruise ship and enables you to quickly reach the desired destination. The shuttle service of Rome is allowed to reach the airport, the Hotel or any given address in the zone or city and enables you to quickly reach the desired destination. For this type of service ,only with us, you will share with other passengers, the transport and the rate.
Do you need for Pick Up and Drop Off Point?
We do not just take you or pick you up at the port or at the airport, but we guarantee a punctual and precise service, constantly monitoring your fly or your ship, we will be the first to know of any advances or delays. Thanks to special permits issued by the competent authorities, our drivers are able to pick you up and drop you directly under the ship. At Civitavecchia Port our driver, with a sign indicating your name,  will wait for you just in front of your cruise ship. At Fiumicino and Ciampino airports our driver, with a sign indicating your name,  will be just outside the arrival area. For departures from Rome we will come to pick you up at your hotel or at any point you prefer. After making your reservation, you will receive a confirmation email where you will find all our references, including the phone of the driver and all the detailed information to use and appreciate  our service so nice, precise and relaxing. To ensure a quality service to all customers who share transfer, maximum waiting time is 45 minutes from the meeting with the driver. If you have any problem and delay with your appointment, call us now and together we will find an alternative solution for your transfer.
Where to Sleep?
Shared Shuttle offers its customers tourist accommodation in Rome trying to meet traveler’s needs. For this purpose it is not to collect any hotel or B & B in Rome, but it is to present a series of them with specific solutions, until we can meet any type of guest: those who want to move only with the media, those seeking residential neighborhoods and or looking for central areas, those who want a quiet holiday and  who wants to stand out in the nightlife, those who want the luxury paying the right and those who prefer more basic apartment. Each hotel or B & B found on Shared Shuttle in Rome has been verified, and we guarantee total correspondence between announcement and lodging. In addition to the long list, we put at your disposal the full knowledge of the city: we do not deal simply to provide information on accommodation, but we offer guests everything they need to turn the holiday into an unforgettable experience. We work to satisfy our customers and help them to solve their needs, choosing the right structure in which to spend their stay in Rome. This is one of the main requirements for those who want to spend their holidays in the Eternal City.
Still need help? Send us a note!
For any other questions, please write us at info@sharedshuttle.it or call us on +39 123 456 789